Privacy Policy

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name and email address ("Personal Information"). We collect and use this information to improve user experience, provide customer support, and deliver our services.

Your data's privacy is of utmost importance to us. We do not share your personal information, audio content, or any other data you provide with third parties for commercial purposes. Your trust matters, and we maintain strict security measures to protect your data. Any information you share with us is used only to enhance your experience on our Site and improve our services. Your data remains confidential and is not disclosed to external entities, except as required by law or to fulfill your requested services.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This data is anonymized where possible.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information and enhance your browsing experience. We may use cookies to:

  • Authenticate your session and remember your preferences

  • Analyze usage patterns and improve the Site's functionality

  • Display personalized content

By using our Site, you consent to the use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings.

Third-Party Services

We believe in protecting your privacy and maintaining control over our infrastructure as much as possible. That's why we intentionally minimize our reliance on third-party and cloud services. Wherever feasible, we self-host our core systems—including databases, servers, and audio processing tools—to retain full control over your data and reduce exposure to third-party tracking or surveillance.

When external services are used, it's only when they are essential to the performance, security, or functionality of our platform. We carefully select partners that align with our values around data protection, transparency, and user rights.

Website Services

These services are used when you access our website:

  • Stripe: If you make payments through our Site, Stripe processes payment information and personal data. Your payment details are encrypted and securely transmitted to Stripe for processing. See Stripe's privacy policy for more information.

  • Amazon Web Services (AWS): Used for transactional email delivery. AWS may collect server logs and usage data in accordance with their privacy policy.

  • Bunny.net: Used for content delivery, helping to optimize the performance and delivery of audio content.

  • Cloudflare: We use Cloudflare to enhance site security and performance. Cloudflare may collect and process your IP address and other data for protection against threats and to optimize service delivery.

Mobile App Services

These services are used when you use our iOS or Android apps (in addition to the website services listed above):

  • Firebase (including Google Analytics): We use Firebase for app-related functionalities such as authentication, crash reporting, and analytics. Firebase may collect personal information, including your IP address and usage data, to provide these services. Google Analytics is used to analyze user interactions and improve app performance, and may collect information such as your device type, operating system, and activity within the app.

iOS App Store Compliance

If you are using our app through the iOS App Store, we comply with Apple's App Store privacy requirements. This includes accurately disclosing the data we collect and how it is used. All data collected through Firebase or other services integrated with our app is used to provide and improve our services. You can choose to limit certain data collection functionalities through your device settings.

These third-party services have their own privacy policies that govern the use of your data. We recommend reviewing their respective privacy policies.

Data Deletion

We respect your right to privacy and data control. When you delete your account or remove any content, we ensure that your data is permanently deleted from our active systems. However, deleted data may remain in encrypted backups for a limited period as part of our disaster recovery process. These backups are automatically purged on a rolling basis and are never used for any purpose other than disaster recovery. Once expired, the data is fully removed.

GDPR & Data Protection

We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. You have the right to access, correct, export, or erase your personal data at any time. We are committed to making these rights easy to exercise and to handling your data in a transparent, fair, and lawful manner.

We implement industry-standard security measures to safeguard your information and protect your data.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time. You should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].


Last Updated: 8th November 2025

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